Our website uses cookies
Our website (the "Website" or "Site") uses 'cookies'. By using our Site, you consent to the use of the cookies listed below; however, you can disable cookies and continue to use our Website. We do not use cookies to gather personal information about you from your computer - we can only collect this kind of information if you choose to give it to us.

What is a cookie?
Cookies are small text files that virtually all websites use to identify and remember users and track their activities on the Site. They contain small amounts of information and they are downloaded to a user's laptop or other device by a web server when the user visits a website. These cookies remain on the user's device until they expire or are deleted. One of the primary purposes of cookies is to save you time by telling a web server that you have returned to a specific page.By accessing the Website, you agree that this Cookies Policy will apply whenever you access the Website on any device. Any changes to this policy will be posted here. We reserve the right to vary this Cookies Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.

What are cookies used for?
Without cookies, it would not be possible to achieve the level of interaction that internet users expect of the web. Cookies are used by browsers for a variety of tasks, such as:

  • Tracking visits to a website and individual web pages.
  • Remembering user names and passwords.
  • Retrieving billing and shipping addresses.
  • Remembering credit and debit card information.
  • Keeping users logged into a website when web pages are re-opened.
  • Remembering un-purchased items in a user's online shopping basket.
  • Tracking sales.
  • Analysing trends and user behaviour.
  • Improving products, services and communications.
  • Displaying user-appropriate advertising - have you ever wondered why adverts for your favourite shops keep lingering at the side of your computer screen every time you go online? You can thank cookies for that.
  • Developing and marketing products and services appropriately.
  • Measuring the effectiveness of ads and web searches.
  • Optimising websites and making them easier to navigate.

What cookies does Star Ascend use?
All of the cookies we use on this Website are 'Performance Cookies', as categorised by The International Chamber of Commerce (UK). This classification of cookie collects anonymous information about the way our visitors use our Website - the most frequently-visited pages, the amount of time spent on each page, the number of users who click on internal and/or third-party links, how many sales are generated through each page, whether you came to our Site via another Website, etc.No identifiable information is collected by these cookies - all gathered data is aggregated and therefore anonymous. The cookies we use simply allow us to monitor and improve the performance of our Website in general, and improve and personalise each user's experience on this Site. To find out more about our Privacy Policy, please click here
The following four Google Analytics cookies are used on this Site:

Cookie Name Cookie Description Cookie Expiration
__utma This is a Google Analytics cookie which tracks the number of visits you make to this site and the time of the first, previous and current visit you make. 2 years
__utmb This is a Google Analytics cookie which tracks your activity on this website per session. 30 mins
__utmc This is a Google Analytics cookie which is used for backwards compatibility. Session
__utmd This is a Google Analytics cookie which tracks how you arrived at our site. 6 months
You can view the privacy policy of Google Analytics here

Do these cookies allow you to spy on users?
No, they do not. These performance cookies simply allow us to track user activity on our Website - they do not contain any personal data or anything that could identify you.

How do I delete or modify these cookies?
You can easily delete cookies at any time and modify your browser setting to automatically disable or enable all specific cookies. You can also set your web browser to notify you every time a cookie is presented to your computer, thus allowing you to reject or accept them on an individual basis. However, please be aware of the following consequences:

  • If you delete cookies, this may cause you to lose information that would otherwise allow you to access our Website more quickly.
  • By declining cookies, you may not be able to access all or some parts of our Website or enjoy certain interactive features of our services.

How to disable cookies on your web browser
For more information on how to control cookies, check your browser or device's settings for how you can control or reject cookies, or visit the following links:
Apple Safari
Google Chrome
Microsoft Edge
Microsoft Internet Explorer
Android (Chrome)
Safari for iPhone or iPad
Chrome for iPhone or iPad

For further information and guidance on cookies, please visit introduction to cookies

  • You can choose, not to allow cookies via your browser settings. If you do, we can't guarantee that your experience with the Website will be as good as if you do allow cookies.
  • Remember that if you turn off cookies in your browser then these settings apply to all websites not just this one.
  • Blocking all cookies will have a negative impact upon the usability of many websites.
  • Deleting cookies will have a negative impact on the usability of many websites.

Our details
This website is owned and operated by Star Ascend UK Limited. We are registered in England & Wales Company No.13204326, and our registered office is at 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ.

You can contact us:

  • by post, using the postal address given above;
  • using our website contact form;
  • by telephone, on the contact number published on our website;
  • by email, using the email address: